We encourage all customers to read the sizing guide on each of our items before purchasing. It is our hope that by reading this information, customers will get the perfect fitting garment on the first order! However, we understand that returns and exchanges are inevitable.
If you would like to return an item purchased from our store or exchange your AO1 clothing for a different size, please see the steps below:
1) All returned items must be in new and unworn condition
2) If your item is in new condition, please mail your item/items back to this address:
345 27th Circle South Unit F
Fargo, ND 58103
3) Please write on the package “AO1 Return” along with your “Order Number” on the outside of the box. Customer is responsible for return shipping costs.
4) Once your package is received and approved, we will refund your entire first transaction.
5) At that time, you can go online and place a new order for the correct size or a different item if you prefer. You may also do this immediately after mailing back your item to make sure your new item will remain in stock.